Let's talk about what you need.

Frequently asked questions

What happens after I send a request?

A real person reads it. There is no auto-responder: someone on our team reviews what you are looking for, then matches you with the right person. If you want a demo, the solutions team reaches out; if you need help with implementation or ongoing services, we loop in the right specialist.

How quickly does Sentrix reply?

Most requests get a reply within one business day. If you do not hear back, or if the form does not work for you, write to us directly at contact@sentrix.ca and we will pick the request up from there. Requests are answered in French or in English, whichever you write in.

What if I am dealing with a security incident right now?

Call the 24/7 line at +1 855 736-8749, toll-free in North America. It is reserved for security incidents in progress. For everything else — demos, implementation, services — use the form or contact@sentrix.ca. To report a vulnerability in the platform, see the responsible disclosure section of our Security page.

What does a demo look like?

A live session tailored to your needs, your team and your current tools. We prepare it from what you tell us in the form: your role, your headcount, and whether you are looking at the platform, at services, or at both. No slides and no hypotheticals: we use your real infrastructure.

Related pages

• Company

  We built the platform we could not find.

  Sentrix was founded in Montréal by GRC practitioners. Our story, the principles behind the platform, and the team that builds and supports it every day.

• Company

  Grow your GRC practice with Sentrix.

  Three ways to partner with Sentrix: audit and assurance firms, GRC consultancies and MSSPs, technology resellers and integrators. Built for depth, not volume.

• Security

  How we protect your compliance data.

  The controls Sentrix operates continuously: encryption, least-privilege access, read-only integrations, incident response and responsible disclosure.