TGV General group, French interface and no advertising

What the group covers

The General group is the shortest in the verification criteria grid of the Trousse globale de vérification (TGV), version of April 24, 2026. It has 2 criteria, G01 and G02, in a single category, General. The full grid has 382 criteria across 7 groups. This group checks 2 things about the technology product or service (PST, its French acronym), a French interface and the absence of advertising. The G01 instruction targets the PST used in Quebec, and the G02 instruction targets PSTs used to deliver care and services in the health and social services sector. The official grid exists only in French, so the criteria and instructions on this page are translated. The suggested evidence and implementation advice are Sentrix's interpretation.

The categories one by one

General (G01 and G02)

G01 asks that the PST offer its users a French interface. Its instruction ties this criterion to the requirements of the province of Quebec and asks that a PST used in Quebec have a French version. G02 states that the PST “must not display advertising.” According to its instruction, the ban serves to comply with, among others, the regulations of the Collège des médecins, and it applies to PSTs used to deliver care and services in the health and social services sector. The references column is empty for both criteria, so the grid cites no section of law.

Evidence to prepare

This evidence is derived from the 2 criteria and their instructions.

• For G01, screenshots of the French interface for each PST user profile, including menus, forms, error messages and notifications.
• For G01, the procedure that turns on French in a Quebec deployment, for example the default language setting or the per-facility configuration.
• For G01, a translation process built into releases, showing that each new feature ships with its French interface.
• For G02, a written statement from the vendor confirming that the PST displays no advertising.
• For G02, the list of third-party components built into the PST (libraries, SDKs, external content), with confirmation that none of them displays advertising.
• For G02, screenshots of the main screens showing that there are no banners or promotional content.

Points to watch

• G01 asks for a French interface. G01 says nothing about other languages, it only asks that a French version exist for the PST used in Quebec.
• The G02 instruction says “notamment” (among others). The regulations of the Collège des médecins are therefore one reason for the ban, not necessarily the only one.
• G02 does not define advertising, and its instruction allows no exception. For a product that uses AI, criterion IA67 of the Artificial intelligence group limits internal advertising (new features, tips and tricks) to the first 2 minutes of use and forbids any commercial advertising.
• Neither criterion cites a section of law. The instructions point to the requirements of the province of Quebec and to the regulations of the Collège des médecins, with no further detail.
• Certification covers a specific version of the PST, and a new version is not certified automatically. French and the absence of advertising are therefore checked for the version submitted.

Need help with this group?

Sentrix helps PST vendors prepare their file for this group, while certification itself rests with the Bureau de certification de Santé Québec. To discuss it, book a meeting or see the TGV certification support service.

Next in the guide

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