TGV guide · Performance
TGV PF01: minimum technical specifications
TGV control PF01 asks the vendor to document the workstation, network and server prerequisites of the PST for the expected user count, backed by a load test.
Description of the control
Document the minimum technical characteristics (client workstations, network, servers) required to keep the PST running properly for the expected number of users, backed by supporting evidence (structuring documents, load-test report, etc.).
This control belongs to the Performance group of the Trousse globale de vérification (TGV), the certification toolkit of Quebec’s health and social services network. The description restates the criterion from the TGV grid; the rest of the page is Sentrix’s interpretation.
What this control corresponds to
This control asks for a clear technical spec sheet of the hardware and network prerequisites needed for the application to run correctly, scaled to the expected number of concurrent users at a given facility — from a small clinic to a large service centre.
Why this control is important
Without documented specs, a facility can deploy the PST on undersized infrastructure, causing slowdowns or outages that affect clinical care — a direct risk to patient safety and service continuity. The Certification Office needs to verify the vendor actually measured, not just estimated, capacity needs.
How to implement it
- Run a representative load test (concurrent users, data volume) and record the results.
- Document server prerequisites (CPU, RAM, storage), network requirements (bandwidth, latency), and client workstation specs by user tier (e.g. 50, 200, 1000 users).
- Keep the document current with every major change affecting performance (new feature, architecture change).
How to verify it is in place
- Request the load-test report and confirm it covers a scenario close to the target facility’s actual volume.
- Confirm the documented specs match the environment actually deployed at the customer site.
- Check the document’s last-updated date against the current PST version.
Need help with this control?
If you need help implementing or verifying this control, our team supports PST vendors preparing their TGV certification file, control by control. See the TGV certification support service and the TGV framework page, or contact us.
Next in the guide
Next control: PF02 · Latency tolerance · Back to the TGV controls guide
Frequently asked questions
- What must the minimum technical specification sheet contain?
- Server prerequisites (CPU, memory, storage), network requirements (bandwidth, latency) and client workstation specs, presented by user tier, for example 50, 200 and 1000 users. The sheet rests on a representative load test whose results are recorded, and it is updated with every major change that affects performance, such as a new feature or an architecture change.
- Why is a load test expected rather than an estimate?
- Without measured specifications, a facility can deploy the PST on undersized infrastructure and suffer slowdowns or outages that affect clinical care. The Certification Office needs to verify that the vendor actually measured capacity needs rather than estimating them, and the load-test report is the evidence that demonstrates it.
- How does the certifier check PF01?
- The certifier requests the load-test report and checks that it covers a scenario close to the target facility’s actual volume. They then confirm that the documented specifications match the environment actually deployed at the customer site, and compare the document’s last-updated date with the current PST version to make sure it is still valid.
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Last updated: 2026-09-17