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TGV guide · Security

TGV Security group: the 112 criteria explained

The TGV Security group has 112 criteria in 16 categories: what the risk, access, logging and supplier criteria ask for, and the evidence to gather.

What the group covers

In the official grid of the Trousse globale de vérification (TGV), version of April 24, 2026, the Security group checks information security around your technology product or service (PST). It is the largest group: 112 of the 382 criteria, S01.01 to S16.04, in 16 categories close to the Annex A domains of ISO 27001 in its 2013 version, though the grid does not claim equivalence. Most criteria apply to every PST; some apply only in specific cases, such as an application that uses email (S11.04). The official grid exists only in French: the criteria and quotes on this page are Sentrix's translations, and the suggested evidence and advice are Sentrix's interpretation.

CategoryCriteriaWhat is asked
Risk managementS01.01 to S01.03Assess risks at design time, then periodically.
Security policyS02.01 to S02.04Approved policy, procedures, incident directive.
Security organizationS03.01 to S03.06Roles, incompatible duties, mobile and remote work.
Security HR managementS04.01 to S04.05Skills, awareness, sanctions, departures.
Asset managementS05.01 to S05.08Terms of use, inventory, classification, media.
Access controlS06.01 to S06.26Profiles, MFA, passwords, sessions.
CryptographyS07.01, S07.02, S08.01Encryption and key management.
Physical and environmental securityS08.02 to S08.04, S09.01Premises, equipment, clean desk.
Operations securityS09.02 to S09.12, S10.01 to S10.03Guides, backups, changes, vulnerabilities, EDR.
Logging and monitoringS10.04 to S10.09, S11.01Complete, protected, retained logs.
Communications securityS11.02 to S11.06Protected links, segmentation, phishing.
Information systems acquisition, development and maintenanceS12.01 to S12.08, S13.01Secure development, testing, third-party components.
Supplier relationshipsS13.02 to S13.06, S14.01, S14.02List, requirements, agreements, oversight.
Security incident managementS14.03, S14.04, S15.01 to S15.03Process aligned with clients, notice, recovery.
Information security aspects of business continuity managementS15.04, S15.05, S16.01Continuity and recovery plans, tests.
Compliance managementS16.02 to S16.04Validation, penetration test, rights to the code.

The categories one by one

Risk management and security policy

Risks are assessed at design time and before going live, then periodically and for every major change, with management sign-off. The policy sets objectives, roles and the handling of exceptions; it is approved, communicated and versioned. S02.04 adds a directive on malicious emails and viruses, with a reference to “SCT (13/15 mesures)”.

Organization and human resources

Security responsibilities are defined, every asset has an owner and incompatible duties are identified. Project management builds in security, and mobile device and remote work risks are covered. On the HR side: verified skills, awareness for all staff including management, defined sanctions, and a reminder of lasting obligations when people leave.

Asset management

Terms of use are accepted at first use and must be customizable to include the user's responsibility for personal health information (S05.02). Assets are inventoried, have an owner and are classified for availability, integrity and confidentiality. The rest covers the return of assets, removable media and secure disposal.

Access control

With 26 criteria, this is the largest category: access policy, profiles, privileged accounts and access reviews. S06.06 makes MFA mandatory, internally and externally for employees and high-privilege accounts, and with behaviour analytics (UBA, UEBA) for users and citizens. The grid also expects modern protocols (LDAPS, SAML, OpenID), no passwords in clear text or in code, disabling an ID after at most 5 failed attempts (S06.16) and automatic logout. Practitioner accounts come from Santé Québec's central directory (S06.24), and S06.26 refers to Law 5 and Law 25.

Cryptography and physical security

Sensitive data is encrypted at rest and in transit, exchanges between components are also authenticated, and keys are managed across their whole life cycle (S08.01). On the physical side: protected premises, maintained equipment, a clean desk and clear screen policy, backed by service contracts.

Operations security

The grid wants operating procedures plus user, installation and maintenance guides. Backups are protected from ransomware and allow full or partial recovery. Add change management, a visible version number, vulnerability and patch management, a statement that the application has no backdoor, and antivirus with EDR. S10.03 asks you to use Santé Québec's tools: protocols, the RGT network and the provincial GIA identity and access portal.

Logging and monitoring

All activity, including a system pilot's or an administrator's, must be loggable: who, when, what, and on which information. Logs can be analyzed and exported in a standard format, and an auditor role can read the reports. The application alerts system pilots (S10.06), the environment detects intrusions, and logs are protected and retained according to applicable laws and standards.

Communications security

All communications, remote support included, are protected, for example with end-to-end encryption, and the environment is segmented (public access, server zone). Email carries nothing confidential without protection, connectivity goes through the RGT network or encrypted links, and S11.05 asks for ongoing phishing simulations.

Acquisition, development and maintenance

Security is built into every development stage, following a framework such as OWASP's. Development, test and production environments are separate, with no confidential production data used in development; outsourced development is supervised and third-party components are monitored. S12.01 requires ongoing training on 4 topics: mobile devices, phishing, viruses and ransomware, and social engineering.

Supplier relationships

You list your suppliers and, for each one, carry out the threat and risk assessments and privacy impact assessments that are needed, set requirements, sign an agreement and monitor its compliance and performance. S14.02 refers to “requirement 05 of the 12 minimum requirements” for the PST's location, with only a link to an MSSS document on protecting data at rest.

Security incident management

Your incident management process is aligned with your clients', who are notified as soon as possible under an established process. Monitoring follows the solution's sensitivity. If its availability is classified moderate to very high, S15.03 asks for a disaster recovery plan or alignment with the mechanisms of the Secrétariat du Conseil du trésor (Quebec's Treasury Board Secretariat).

Business continuity and compliance management

A business continuity plan and a disaster recovery plan exist, and the latter is tested periodically. A strategy validates the technical compliance of components. S16.03 requires a penetration test by an independent provider recognized by Santé Québec, and S16.04 a guarantee of your rights to the code under copyright law, or their limits, such as the licence type.

Evidence to prepare

  • Risk assessment, treatment plan and management approvals.
  • Security policy, proof of approval, version history and incident directive.
  • Description of security roles, incompatible duties and remote work policy.
  • Awareness program, training plan and phishing simulation results.
  • Terms of use with screenshots, asset inventory and classification.
  • Access policy, list of profiles, list of high-privilege accounts and exception requests.
  • Documentation of encryption and of the key life cycle.
  • Guides, change process, vulnerability management plan and no-backdoor statement.
  • List of logs, their protections and their retention schedule.
  • List of suppliers, agreements and the assessments done for each one.
  • Incident process, notification clauses, continuity and recovery plans, test results.
  • Penetration test report, action plan and warranty statement on the code.

Points to watch

  • Numbering does not follow the categories: S08.01 belongs to cryptography, S09.01 to physical security, S10.01 to S10.03 to operations. File your evidence by criterion number.
  • Some criteria are conditional: S06.09 if the application manages passwords, S06.21 (CAPTCHA) optional when MFA is in place, S11.04 if the application uses email.
  • Passwords in code or scripts (S06.11) or generic accounts (S06.18) require an exception request to Santé Québec.
  • Cross-references to watch: S06.24 cites GIA directive SanteQc-DIR-012, marked “not yet published”, and S06.16 points to S10.03 for an alert, while the application's alert features are in S10.06.
  • After certification, the annual self-declaration requires at least 1 penetration test in the last year and vulnerabilities fixed or mitigated within 15 days of the report.

Need help with this group?

Sentrix helps PST vendors prepare this group, from reading the criteria to gathering the evidence; certification itself rests with the Bureau de certification de Santé Québec. See our TGV certification support service or book a meeting.

Next in the guide

Back to the full TGV guide · TGV framework page

Sources

Frequently asked questions

Q01
How many criteria are in the TGV Security group?
112 criteria, numbered S01.01 to S16.04 and spread over 16 categories in the April 24, 2026 grid. It is the largest of the grid's 7 groups, which hold 382 criteria in total. The Access control category alone holds 26.
Q02
Does the Security group require multi-factor authentication?
Yes. S06.06 asks you to show that the PST makes MFA mandatory: internally and externally for the vendor's employees and for clients' high-privilege accounts, and for users and citizens together with behaviour analytics (UBA, UEBA) that detect anomalies. The MFA guidance of December 19, 2025 requires MFA for assurance levels AU2, AU3 and AU4 and favours official identity sources such as the provincial Azure AD or SFiD.
Q03
Is a penetration test required for this group?
Yes. S16.03 calls for a penetration test run by an independent provider recognized by Santé Québec, with the report and the resulting action plan. The penetration testing guidance makes it a prerequisite for any PST that uses personal, health and social services data. White box testing is accepted in all cases, grey box only for some non-sensitive PSTs without provincial deployment, and black box is not accepted. The report is delivered in French, free of charge, to the Bureau.
Q04
Is the Security group equivalent to ISO 27001?
No. The names of the 16 categories are close to those of ISO 27001 Annex A in its 2013 version, but the grid does not present itself as an equivalent. Several criteria target the application itself or Santé Québec's ecosystem, such as the central directory (S06.24), the RGT network and the GIA portal (S10.03), and most criteria ask for their own evidence.

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